How do I log in to My Villa Plus? Can't log in?

In order to log in to My Villa Plus, you will need your Holiday Reference and the Lead Passenger mobile number.

The Holiday Reference is a 7-digit alphanumeric code, starting with the letter 'R'. You can find your reference number on the booking confirmation email.

If you cannot log in, please check the following:

• If your code has a 0, please make sure you type in the number 0 and not the letter O. None of our booking references includes the letter O.
• The system will recognise the phone number format used to book the holiday, so try with and without the Country prefix.

If you are still experiencing issues logging in, please contact our Travel Team on 01727 836686 or email us at [e-mail].