Barry

If you have any queries regarding the policy cover, please contact Millstream Underwriting on +44 (0) 330 660 058 It is always wise to purchase travel insurance when you pay your holiday deposit in...

  Your party may be required to pay a security deposit prior to your departure date by credit or debit card. You will be asked to authorise the necessary amount as part of the online check-in proce...

You have the ability to modify the names of guests at no additional charge on My Villa Plus. The list of guests can be located under the ‘Accommodation’ section, where you can make edits to the gue...

Child gates can be provided at no additional cost, depending on the individual villa’s ability to accommodate them. Please refer to the ‘Villa facilities’ section in the description of your selecte...

If you find yourself needing to modify your reservation within 72hours of making your booking, you’ll be eligible to use our Cooling Off Policy. However, please note that this policy does not apply...

Our selection of Villas with Heated Pools can be found on the Villa Plus website. Villas that provide a pool heating facility typically have a pool heater that raises the pool’s temperature by 3⁰C-...

The driving directions and access details for your villa will be made available in the ‘Accommodation’ section of My Villa Plus, 4 days before your departure, once all guests have completed their c...

The full payment of your balance is due 12 weeks before your departure date. You can make the payment on My Villa Plus, by navigating to the ‘Balance Payment’ section located on the left. Following...

Our Starter Pack is intended to supply you with essential items and enough food for a light snack upon your arrival. The pack generally contains: milk, bread, tea, coffee, juice, cereals, biscuits,...

Our villas do not permit pets or animals. However, guide and assistance dogs are generally accepted, provided that prior approval has been obtained from the villa owner. We request that you contact...